Known Lag Problems
These problems are reported by real players. If your region or ISP is listed, a network optimizer is likely to help.
Southeast Asia (Philippines)
80-200ms to Asia server (Tokyo)- PLDT and Converge route Philippine traffic to Japan through congested links, resulting in 120-200ms to Asia server
- Theoretical distance from Manila to Tokyo should yield ~60-70ms, but ISP routing adds significant overhead
- Players report consistent 150-180ms even on premium fiber packages
- Some players get better results switching to a mobile hotspot (different routing path)
Southeast Asia (Indonesia, Vietnam)
80-160ms to Asia server- Indonesia (Telkom, IndiHome) and Vietnam (VNPT, Viettel) players report 100-160ms to Asia server
- Geographic distance from Jakarta/Ho Chi Minh City to Tokyo is significant
- ISP international routing quality varies greatly by provider
Oceania (Australia, New Zealand)
100-150ms to Asia server from Australia- No dedicated Oceania server — players must choose Asia (Tokyo) or America (US East)
- Asia server from Sydney typically yields 100-130ms
- America server from Sydney yields 200-250ms — generally worse
- Genshin Impact has not added an Oceania server despite player requests since 2020
South America (non-Brazil)
100-250ms to America server- America server is located in US East (Virginia) — adds 100-200ms for most South American countries
- No dedicated South American server exists for Genshin Impact
- Colombian, Venezuelan, and Argentine players typically get 150-250ms to America server
- Brazilian players are slightly better served being closer to the east coast routing paths
What players commonly report
- High ping on Asia server from Southeast Asia (Philippines, Indonesia)
- Co-op rubber-banding and teleporting partners
- No Oceania server — Australia/NZ forced onto Asia server at 100ms+
- Skill inputs not registering during heavy co-op latency
- Spiral Abyss ping spikes causing missed dodge windows
How to Fix It
Try these first — they're free and solve the problem for most people.
01 Confirm you are on the correct server for your region
1. On the login screen, check the server name displayed (America / Europe / Asia / TW-HK-MO) 2. Asia server is best for: Japan, Korea, Southeast Asia, Australia 3. Europe server is best for: Europe, Middle East, North Africa 4. America server is best for: North America, South America 5. If you are on the wrong server, you will need a new account on the correct one — server cannot be transferred 6. You can create a new account for free to test ping on your correct regional server
Critical — wrong server region adds 150-300ms of unavoidable latency that no optimization tool can fix.
02 Switch to a wired Ethernet connection
1. Connect your PC to your router using an Ethernet cable 2. Open Windows Settings > Network & Internet > Wi-Fi 3. Turn off Wi-Fi to force all traffic through the wired connection 4. Restart Genshin Impact and check your in-game ping 5. Wi-Fi adds 5-20ms of latency and intermittent packet loss that causes rubber-banding
Most impactful single free fix for Wi-Fi users. Eliminates wireless jitter and packet loss.
03 Close background apps before Spiral Abyss or co-op
1. Before entering Spiral Abyss or a co-op session, right-click the taskbar and open Task Manager 2. End tasks for: browsers with video, Discord screen share, torrents, cloud backup (OneDrive, Dropbox) 3. Go to Settings > Windows Update and pause updates for 1 week 4. Check that no large downloads are running in the background
Prevents background bandwidth use from spiking your ping during critical gameplay moments.
General network tips (not Genshin Impact-specific)
04 Check your in-game ping display
1. Launch Genshin Impact and enter the game world 2. Look at the upper-right corner of your HUD — you will see a small colored indicator 3. Green = under 100ms (good), Yellow = 100-200ms (acceptable), Red = 200ms+ (high lag) 4. Alternatively, press Escape to open the Paimon Menu — your ping in ms is shown in the bottom-left corner 5. Note the value and watch it during active gameplay (combat, co-op) for spikes
Gives you a baseline reading before trying any other fix. If ping is green, you likely have a performance issue, not a network issue.
05 Flush DNS to fix sudden ping increases
1. Press Win+X and choose 'Windows PowerShell (Admin)' or 'Terminal (Admin)' 2. Type: ipconfig /flushdns and press Enter 3. Type: netsh winsock reset and press Enter 4. Restart your PC 5. Launch Genshin Impact and check if ping improved
Fixes routing issues caused by stale DNS entries. Useful when ping increased suddenly after an ISP change or after a Windows update.
Regions with good connectivity
Players in these regions likely won't benefit much from a network optimizer.
- Japan / Korea — Japan and Korean players connect to the Asia server in Tokyo with 5-30ms. Excellent coverage, no routing issues.
- Western Europe — Europe server in Frankfurt provides 10-40ms for most Western European players. Germany, France, Netherlands, UK all have good routing to Frankfurt.
- North America (East Coast) — US East Coast players connect to the America server in Virginia with 10-40ms. Good ISP peering for most major US providers.
Still lagging? The problem is likely your ISP's routing to the game servers.
PingAim detects Genshin Impact automatically
No manual config. PingAim identifies Genshin Impact by process name and routes it through your fastest connection using a kernel-level WFP driver.