Known Lag Problems
These problems are reported by real players. If your region or ISP is listed, a network optimizer is likely to help.
South America
100-200ms to North America- No Among Us server in South America — players must connect to North America (Texas/California)
- Brazil-to-NA ping typically 100–200ms depending on ISP
- Innersloth's own help documentation acknowledges this: 'If you live in a country not near either of these (like Brazil) you may have more connection issues'
Southeast Asia
60-150ms to Asia (Japan)- Asia server is in Japan — Southeast Asian countries are 1,000–5,000 km from the server
- Philippines and Indonesia often see 80–150ms to Japan server
- Vietnam players blocked as of 2024 per Decree No. 147/2024/ND-CP
Middle East & Africa
80-300ms depending on country- No dedicated server — must use Europe (Germany) as nearest region
- Middle East to Germany typically 80–150ms
- Sub-Saharan Africa to any region typically 150–300ms
How to Fix It
Try these first — they're free and solve the problem for most people.
01 Switch to a wired Ethernet connection
1. Get a Cat5e or Cat6 Ethernet cable and connect your PC to your router 2. In Windows: open Settings → Network & Internet → Wi-Fi → turn off Wi-Fi 3. Your PC will automatically use the wired connection 4. Re-test your ping using the method above
WiFi adds 5–30ms of unpredictable jitter. In Among Us this manifests as rubber-banding crewmate movement — other players appear to teleport or move jerkily. Wired connection eliminates most wireless jitter at zero cost.
02 Close background bandwidth consumers
1. Press Ctrl+Shift+Esc → Task Manager → Performance tab → Open Resource Monitor 2. Click the Network tab, sort by 'Total (B/sec)' to find bandwidth users 3. Common culprits: Windows Update (Settings → Update → Pause 7 days), torrents, OneDrive, cloud backups, Spotify, Discord video calls 4. Close or pause all non-game applications before launching Among Us
Although Among Us uses very little bandwidth (~128 kbps baseline), burst downloads from updates or sync can create sudden ping spikes that cause disconnects. Clearing background traffic eliminates an easy source of 'kicked from lobby' and connection error problems.
General network tips (not Among Us-specific)
03 Check your connection quality using the in-game region menu
1. Open Among Us and tap Online 2. Tap the globe icon in the bottom-right corner of the online menu 3. You will see the three regions: North America, Europe, Asia 4. Select each region — the game will attempt to connect and you can observe lobby load times as a rough latency indicator 5. For more precise ping, use an external tool: open Command Prompt (Win+R, type cmd) and run: ping 45.33.32.156 (ping to North America) or use https://pinggames.net/amongus in your browser 6. Choose the region that gives you the smallest measured ping and most consistent response
Selecting the correct region is the single most effective action. Among Us has only North America, Europe, and Asia — if you are on the wrong region (e.g., playing NA as a European), your ping could be 150ms higher than it needs to be.
04 Restart your router to clear NAT table congestion
1. Unplug your router's power cable 2. Wait 30 seconds 3. Plug it back in and wait for it to fully reconnect (2–3 minutes) 4. Launch Among Us and check if connection stability improves
Home routers accumulate NAT table entries from many devices and connections. On budget routers, a full NAT table can cause new UDP sessions (like Among Us) to randomly drop or experience high latency. A restart clears the table and is a free first fix before anything else.
05 Use a DNS server close to your location
1. Press Win+R, type cmd, press Enter 2. Run: ipconfig /flushdns 3. Open Control Panel → Network and Sharing Center → Change adapter settings 4. Right-click your active connection → Properties → Internet Protocol Version 4 (TCP/IPv4) → Properties 5. Select 'Use the following DNS server addresses' 6. Preferred DNS: 1.1.1.1 (Cloudflare) — Alternate DNS: 1.0.0.1 7. Click OK
Among Us queries DNS to find regional server endpoints before connecting. A slow or unresponsive DNS can cause lobby join failures and connection errors. Cloudflare 1.1.1.1 is typically faster than ISP default DNS.
Regions with good connectivity
Players in these regions likely won't benefit much from a network optimizer.
- Western Europe — Europe server in Germany. Most EU players achieve 15–60ms. Strong ISP infrastructure and proximity to the Frankfurt/Germany datacenter.
- US / Canada — North America server in Texas and California. US players typically achieve 20–80ms. The two-location setup provides good coverage for both East and West Coast.
- Japan / South Korea — Asia server in Japan. Japanese and South Korean players typically achieve sub-40ms.
Still lagging? The problem is likely your ISP's routing to the game servers.
PingAim detects Among Us automatically
No manual config. PingAim identifies Among Us by process name and routes it through your fastest connection using a kernel-level WFP driver.